Question 1

Bikri kya hai?

Accepted Answer

Bikri ek WhatsApp-first retail management tool hai. Apne dukaan ka sale, stock, aur udhar WhatsApp messages ya voice notes se track karo. Koi app download nahi, koi training nahi.

Question 2

Kaise start karun?

Accepted Answer

Bikri ke WhatsApp number par koi bhi message bhejo. Bot tumse shop name, owner name, aur email puchega — 2 minute mein shop register ho jaati hai. 14 din free trial bhi milta hai.

Question 3

Kya koi computer ya smartphone app chahiye?

Accepted Answer

Sirf WhatsApp chahiye. Jitne phones par WhatsApp hai, un sab par Bikri chalta hai. Dashboard website bhi hai (app.bikriai.com) agar desktop par dekhna ho.

Question 4

Voice notes kaise kaam karte hain?

Accepted Answer

WhatsApp par voice note record karke bhej do. 2 minute tak ki length chalegi. AI sun ke product name, quantity, price extract karti hai. Hindi, Hinglish, English — teeno chalenge.

Question 5

Agar AI galat parse kare toh?

Accepted Answer

Har sale commit ke 10 minute ke andar 'last sale cancel karo' ya 'undo karo' bolo — sale reverse ho jaati hai aur stock wapas add ho jaata hai.

Question 6

Multiple products ek message mein chalega?

Accepted Answer

Haan. '3 Maggi, 2 Coke, 1 Gold Flake' — sab ek saath record ho jaayenge.

Question 7

Kitna paisa lagega?

Accepted Answer

Bikri plan ₹249/mahina. 14 din free trial — card nahi chahiye trial start karne ke liye.

Question 8

Payment method kya accept karte ho?

Accepted Answer

Razorpay ke through: UPI, UPI AutoPay, Debit card, Credit card, Net banking. India ke sab major payment methods.

Question 9

Aur tiers available hain?

Accepted Answer

Abhi sirf Bikri plan available hai (₹249/mahina). Bade shops ke liye additional tiers jaldi aayenge.

Question 10

Kitne udhar customers track kar sakte hain?

Accepted Answer

Bikri plan par WhatsApp se auto-tracked active udhar customers. Dashboard mein koi limit nahi.

Question 11

Kya Bikri meri udhar customers ko direct message karega?

Accepted Answer

Shop owner ko Monday 9am par weekly digest aata hai. Direct customer reminders bhi support hain (manual send, customer opt-in ke saath).

Question 12

Partial payment kaise log karun?

Accepted Answer

'Ram ne 100 diya' bolo. Bakaya amount apne aap update ho jaata hai.

Question 13

Mera data kahan stored hai?

Accepted Answer

Hum Convex database use karte hain. Aapka data aapke shop account mein rehta hai. Payment card details humare paas kabhi nahi aate — Razorpay direct handle karta hai.

Question 14

Data export kar sakte hain?

Accepted Answer

Haan. /contact page par grievance officer ko likho — 7 din mein CSV milega. (Full self-serve export Phase 2 mein aayega.)

Question 15

Data delete kaise karun?

Accepted Answer

Same process: /contact par request bhejo ya grievance officer ko email karo. DPDP Act 2023 ke hisaab se 30 din ke andar delete ho jaata hai.

Question 16

Data retention kitne din ka hai?

Accepted Answer

Bikri plan par 12 mahine rolling. Us ke baad purana data auto-purge hota hai.

Question 17

Cancel kaise karun?

Accepted Answer

WhatsApp par 'subscription band karo' bolo — bot confirm karega aur cancel ho jaayega. Ya dashboard settings se bhi kar sakte ho.

Question 18

Trial ke baad kya hota hai?

Accepted Answer

Day 5 aur day 7 par WhatsApp par reminder aayega. Day 7 par payment link milega. Payment nahi hua toh day 14 par shop deactivate ho jaati hai — data delete nahi hota, bas paused hota hai.

Question 19

Refund milega?

Accepted Answer

Haan. First billing cycle ke 7 din ke andar full refund. Trial ke 14 din toh free hai hi. Details /refund page par.

Sab sawaal.

Getting started

WhatsApp flow

Pricing

Udhar

Data & security

Cancellation

Link WhatsApp par chahiye?

Shuru kar do.
Aaj.